While the website and internet marketing plan is being built, the client needs to review their systems for response and follow-up of all the new leads that will be generated by the new website and internet marketing strategy.
Statistics show that internet prospects require a response within 2 to 4 hours and if they don’t get a
response, then they move to your competitor’s website. Speedy and professional well-planned communications must be in place. Do not assume your staff will just automatically compensate for the influx in new leads.